Applying Medical Translation Excellence to Clinical Research Success
My Language Hub Ltd. (MLH) has enjoyed a decade-long partnership with a prominent global contract research organisation (CRO) in the healthcare sector, supporting their clinical research efforts across the UK. With a vast international presence, this CRO relied on MLH to deliver expert linguistic validation services in British English — including the recruitment of UK-based respondents and the facilitation of cognitive interviews — to ensure the clarity, cultural accuracy, and regulatory compliance of patient-facing clinical trial materials.
The Challenge
The client needed a reliable, experienced partner to provide linguistic validation support for its clinical trials in the United Kingdom. This included:
- Accurate translation and adaptation of patient-facing documents into UK English
- Recruitment of relevant respondents within the UK
- Cognitive debriefing interviews to ensure the linguistic and cultural appropriateness of translations
Our Solution
My Language Hub brought together its medical translation expertise and its network of UK-based linguists to manage and deliver linguistic validation projects covering a range of therapeutic areas, including:
- Dementia and Alzheimer’s Disease
- Psoriasis
- Haemophilia
- And other critical conditions
Our process included:
- Expert Translation and Adaptation: Crafting culturally and linguistically appropriate versions of PROs and other clinical trial instruments
- Targeted Respondent Recruitment: Identifying and screening suitable participants in the UK for each specific study
- Cognitive Interviews: Facilitating in-depth patient interviews to test understanding and reveal any ambiguity
- Linguistic Refinement: Finalising documents based on qualitative insights gathered through debriefing sessions
The Outcome
This meticulous approach has led to a strong and enduring partnership spanning over a decade. Over the years, MLH has become the client’s go-to provider for UK linguistic validation, contributing to the success and compliance of their clinical trials and linguistic validation processes.
My Language Hub Ltd. are our go-to providers for Language Validation projects in the United Kingdom. They are reliable, efficient, experienced and client-oriented linguists. It is a pleasure to work with them and I would not hesitate to recommend them.
Looking for a Reliable Partner for Linguistic Validation in the UK?
With over a decade of experience in the medical and pharmaceutical sectors, My Language Hub is your dependable choice for linguistic validation. As an ISO 17100-certified provider — a key requirement for regulated industries — we offer the expertise, quality assurance, and client-focused approach needed to support your clinical trial success.
Contact us today to discover how we can support your next project.
